FAQ

It’s easy to combine all your assets and debts in one place. Once you accept the Account Aggregator Terms of Use:

1. Your Wells Fargo and Wells Fargo Advisors accounts will display automatically.
2. You can link external accounts by choosing from a list of firms and entering your account access sign-on credentials.
3. You can manually add assets or debts, like a home value or a spouse’s student loan.

We’ll automatically keep your linked account data refreshed. That means you and your advisor can sign on anytime to get an updated snapshot of your finances and overall net worth.

Online security is a top priority for Wells Fargo. Because threats are ever-changing, Wells Fargo is proactively advancing our security to help protect your financial information with evolving technology and committed support. Visit our Security Center to view procedures for identifying you online, protecting your data, and protecting against unauthorized transactions.

Yes. To un-enroll, simply call 1-877-879-2495. We’re available Monday – Friday, 8:00 am – midnight Eastern Time.

Yes. View the most current Account Aggregator Terms of Use for using the Account Aggregator.

Your advisor can answer specific questions about the unique benefits of aggregating your financial information. For technical support, call 1-877-879-2495, Monday – Friday, 8:00 am – midnight Eastern Time.

All of your Wells Fargo and Wells Fargo Advisors accounts will display automatically. You decide what other assets or debts to aggregate.

• Asset examples: Investment and deposit accounts at other firms, property values, retirement and 401(k) accounts, vehicles, education savings accounts, valuable artwork, jewelry, or other collectibles
• Debt examples: Mortgages, student loans, credit cards, lines of credit, personal loans

In the end, the choice is yours. But the more assets and debts you provide, the more accurate your financial snapshot will be.

• Link accounts: To aggregate accounts held at an external firm, select the firm name and enter your account access sign-on credentials. We’ll take it from there, including keeping your account balances up-to-date so the most current data displays.
• Add manually: You can manually add items by entering a description, selecting the category, and entering a value. To ensure these items stay current, we’ll remind you to verify them every 15 months .

If you open a new account at a linked firm, a "Link your new account" message will display just below your Estimated Net Worth value.

• Linked external accounts: For each account, you can specify whether you want your advisor to be able to view the account balance. You can also disconnect the external firm where the account is held, but that also will disconnect all other accounts linked through that firm.
• Manually added accounts: Select the link to delete the account from your aggregated view.
• Internal accounts: These accounts automatically display; you cannot remove them.

Yes. Select any account held with the external firm you want to unlink. Then select the “Disconnect all FIRM NAME accounts from your Account Aggregator” link, and confirm this selection. This disconnects all linked accounts associated with that firm. You can add the firm back later by re-entering your account access sign-on credentials.

In the unlikely event that there is a break in the connection between Account Aggregator and a linked external firm, you will be alerted with a message on your dashboard indicating the account linking must be updated.

We’ll automatically update your linked accounts throughout the day to ensure you and your advisor can access the most up-to-date information. Note: For manually added items, we’ll remind you periodically to update them.

For all account types, Account Aggregator uses the current balance from external firms. Pending transactions can impact the account balance; it's possible that the balance on the firm’s website includes pending transactions.

When an account is based in a foreign currency and the external firm does not provide a conversion to U.S. dollars, we’ll attempt to convert the balance using the current exchange rate. However, if we’re unable to perform the conversion for any reason, you’ll see the account balance displayed in the base currency (not in U.S. dollars) and used in Account Aggregator calculations.

We total your assets and then subtract your debts that display in Account Aggregator. For a more accurate net worth calculation, include all of your assets and debts in Account Aggregator. Don’t forget to add assets like your home’s value, 401(k) accounts, valuable artwork or jewelry, and vehicles.

If your debts are greater than your assets, your net worth will be a negative number. Higher value items like your home and 401(k) balance can significantly affect your overall net worth calculation. Other assets to consider including are vehicles, artwork, jewelry, and collectibles.

• Linked assets: Advisors have a read-only view of balances, but cannot view individual transactions in accounts.
• Linked debts: Advisors have a read-only view of the total owed, but cannot view individual transactions in accounts, payment history, or delinquency.
• Manually added items: Advisors can view the description, category, and value you assign to each item.

With every asset or debt you share, you’re equipping your advisor to provide more holistic, data-driven advice. For example, your advisor will be able to include your external accounts within investment planning and any client reports. And for linked accounts, your advisor can access current information anytime — so you’ll avoid the hassle of periodically sending your advisor updated statements.

Yes. Select any asset or debt you’ve added to specify whether you want your advisor to be able to view it. Exception: Internal Wells Fargo and Wells Fargo Advisors accounts cannot be hidden from your advisor.

Yes. If your advisor has imported the asset or debt into the internal systems used to manage your account, an alert will be generated.

Yes. As soon as you link an external account, it will be visible to your advisor, unless you choose not to share it with them (by unchecking the “Allow your advisor to view this asset/debt” checkbox for the account).