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International Clients / Non – U.S. Residents

Sign on to view your accounts or call us at 1-704-383-2127.

Temporary Mail Services Disruptions to Certain International Jurisdictions Due to the COVID-19 Pandemic:
In connection with global COVID-19 challenges, the United States Postal Service (“USPS”) has announced international mail delivery delays and interruptions to certain jurisdictions. Information on the delays and interruptions, which change frequently and may be for an indefinite/unknown duration, can be found on the USPS website at:

Pursuant to guidance provided by the SEC’s Division of Trading and Markets and Division of Investment Management dated June 24, 2020, we are taking necessary steps to inform impacted clients of the USPS mail disruption. We provided a list of impacted account mailings to the SEC, which can be downloaded here (PDF).

If you have a non-U.S. mailing address on your Wells Fargo Advisors account(s) it is important that you frequently check your account(s) via Online Access and sign up for electronic document delivery to ensure that you receive important information regarding your account(s) on a timely basis. To do so, please sign on to your account using a desktop, laptop or tablet and navigate to Customer Service > Document Delivery Preferences to enable paperless document delivery.

Wells Fargo Advisors has three primary offices in the U.S. staffed with experienced Financial Advisors and professionals who focus on serving international clientele:

Miami International Complex

Miami Branch, Florida
Mauricio Sanchez Mendez
Complex Manager
333 S.E. 2nd Avenue
Floors 37, 46 and 47
Miami, FL 33131
Phone: +1-305-523-2900
Fax: +1-305-373-3943

Weston Branch

Weston, Florida
Veronica Cereceda
Branch Manager
2500 Weston Road
4th Floor, Suite 400
Weston, FL 33331-3615
Phone: +1-954-306-4251 /
Fax: +1-954-384-6128

New York International

New York, New York
Douglas Flaherty
Branch Manager
150 East 42nd Street
26th Floor
New York, NY 10017-5612
Phone: +1-917-260-1752
Fax: +1-917-260-1740

Wells Fargo Clearing Services, LLC and Wells Fargo Advisors Financial Network, LLC are registered with the U.S. Securities Exchange Commission and the Financial Industry Regulatory Authority but are not licensed or registered with any financial services regulatory authority outside of the U.S. Non-U.S. residents who maintain U.S.-based financial services account(s) with Wells Fargo Clearing Services, LLC and Wells Fargo Advisors Financial Network, LLC may not be afforded certain protections conferred by legislation and regulations in their country of residence in respect of any investments, investment transactions, or communications made with Wells Fargo Clearing Services, LLC and Wells Fargo Advisors Financial Network, LLC.

The information provided on this website is not directed at, or intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Wells Fargo Clearing Services, LLC or its affiliates to any registration requirement within such jurisdiction or country. U.S. investors are directed to our U.S. site at Products and services discussed at may not be available, or may be subject to restrictions, depending on client country of residence.